Privacy Policy

Company: Wellness Zone LLC
Website:https://wellnesszonedistributor.com/

 Email: sales@wellnesszonestudio.com
Phone: +1 (630)418-9898
Address: 840 75th Street, Willowbrook, IL, United States

This Privacy Policy explains how Wellness Zone (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you use our websites, online store, booking pages, or interact with us by phone, email, social media, or at events (the “Services”). If you do not agree with this policy, please do not use the Services.

Summary of Key Points

• What we collect: Name, contact details, addresses, order info, and payment-related data you provide.
  
  
• Sensitive data: We do not intentionally collect or process sensitive personal data.
  
  
• Third parties: We don’t buy data about you. We may use service providers (e.g., hosting, payments, analytics) to run the Services.
  
  
• Why we use data: To provide and improve the Services, process orders, support customers, prevent fraud, and meet legal duties.
  
  
• Sharing: We share data when needed to run the Services (e.g., shipping, payments) or when required by law.
  
  
• Security: We use reasonable safeguards, but no system is 100% secure.
  
  
• Your rights: Depending on your location, you may have rights to access, correct, delete, or opt out of certain uses.
  
  
• How to exercise rights: Email sales@wellnesszonestudio.com.
  
  
• Cookies/ads: We use cookies and analytics. You can manage preferences in your browser and device settings.
  
  

Table of Contents

1. What Information We Collect
   
   
2. How We Use Your Information
   
   
3. When and With Whom We Share Information
   
   
4. Cookies and Tracking Technologies
   
   
5. Data Retention
   
   
6. Data Security
   
   
7. Children’s Privacy
   
   
8. Your Privacy Rights
   
   
9. Do-Not-Track
   
   
10. U.S. State Privacy Rights
    
    
11. Changes to This Policy
    
    
12. Contact Us
    
    
13. Review, Update, or Delete Your Data
    
    

1) What Information We Collect

Information you provide directly

• Contact details: name, email address, phone number, billing and shipping addresses.
  
  
• Account details: username, password (hashed), preferences.
  
  
• Order details: items purchased, order notes, service bookings.
  
  
• Payment details: We may collect information necessary to process your payment (e.g., last 4 digits, transaction ID). Full card data is handled by our PCI‑compliant processors and is not stored by Wellness Zone.
  
  
• Communications: messages, support requests, testimonials (with your permission).
  
  

Sensitive data
We do not process sensitive personal information (e.g., health, biometric, or similar special categories).

Information collected automatically

• Device and usage data (IP address, browser type, pages viewed, time on site, referring URLs).
  
  
• This helps with security, analytics, and improving the user experience.
  
  

Information from third parties
We do not purchase data about you. We may receive limited data from payment providers, shipping carriers, or analytics partners to complete transactions and measure performance.

Google APIs
If we connect to Google services (e.g., Analytics, Calendar), our use follows the Google API Services User Data Policy including Limited Use.

2) How We Use Your Information

We process personal information to:

• Provide the Services: create/maintain accounts, process orders/bookings, deliver products, and provide support.
  
  
• Communicate: order updates, service notices, and responses to inquiries.
  
  
• Improve and secure: troubleshoot, analyze performance, prevent fraud and misuse.
  
  
• Marketing (with your consent or where allowed): send updates, offers, and reminders (you can opt out anytime).
  
  
• Legal compliance: tax, accounting, regulatory requests, and enforcing our terms.
  
  

We only process data when we have a lawful basis (e.g., contract performance, legitimate interests, consent, or legal obligation).

3) When and With Whom We Share Information

We share information as needed with:

• Service providers: hosting, payment processing, shipping and logistics, email/SMS providers, analytics, and security vendors—under contracts that limit use to providing services to us.
  
  
• Business transfers: if we are involved in a merger, acquisition, or asset sale.
  
  
• Legal: to comply with laws, court orders, or to protect rights, safety, and security.
  
  

We do not sell personal information.

4) Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

• Keep your session, remember preferences, and support core site functions.
  
  
• Measure traffic and performance (e.g., Google Analytics).
  
  
• Support marketing/retargeting where permitted.
  
  

Managing cookies: Most browsers let you block or delete cookies. Blocking some cookies may affect site features.
Analytics opt-out: You can use tools like the Google Analytics Opt-out Browser Add-on.

5) Data Retention

We keep personal information only as long as needed for the purposes in this policy, including:

• While your account is active
  
  
• To complete and support orders/bookings
  
  
• To meet legal, tax, and accounting requirements
  
  

When no longer needed, we delete or anonymize data. If immediate deletion isn’t possible (e.g., backups), we securely store and isolate it until deletion.

6) Data Security

We use reasonable technical and organizational safeguards (encryption in transit, access controls, hardened hosting).
No method is 100% secure. Use strong passwords and keep your account details private.

7) Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect data from children under 18. If you believe a minor provided data, contact sales@wellnesszonestudio.com and we will delete it.

8) Your Privacy Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
  
  
• Correct inaccuracies
  
  
• Delete your information
  
  
• Withdraw consent where processing is based on consent
  
  
• Opt out of marketing communications
  
  
• Receive a copy of your data (data portability), where applicable
  
  

How to exercise: Email sales@wellnesszonestudio.com. We will verify your identity before fulfilling requests.

Marketing opt-out: Use the unsubscribe link in emails or reply STOP to SMS (where applicable). You will still receive essential service emails (e.g., order updates).

9) Do-Not-Track (DNT)

There is no industry standard for DNT signals, so we do not respond to them. If standards change, we will review and update this section.

10) U.S. State Privacy Rights

Residents of certain states (including CA, CO, CT, DE, FL, IN, IA, KY, MN, MT, NE, NH, NJ, OR, TN, TX, UT, VA) may have additional rights, such as:

• Right to know, access, correct, delete, and obtain a copy of personal information
  
  
• Right to opt out of targeted advertising, sale, or certain profiling
  
  
• Right to non-discrimination for exercising these rights
  
  

How to exercise/state-specific requests: Email sales@wellnesszonestudio.com.
You may authorize an agent to act for you, subject to verification.
If we deny your request (as allowed by law), you may appeal by emailing sales@wellnesszonestudio.com. We’ll respond in writing with our decision and reasons.

Categories we collect (past 12 months):

• Identifiers (YES): name, email, phone, address, IP, account ID
  
  
• Customer Records (YES): contact info, order/payment metadata (not full card numbers)
  
  
• Protected Classifications (NO)
  
  
• Commercial Data (YES): order history, transaction info
  
  
• Biometrics (NO)
  
  
• Internet Activity (YES): device/usage data, pages viewed, interactions
  
  
• Geolocation (NO precise location)
  
  
• Audio/Visual (NO, except if you submit content or support calls with notice)
  
  
• Employment/Education Data (NO, unless you apply for a job)
  
  
• Inferences (NO)
  We use/share this information as described in Sections 2–3 and retain it as in Section 5.
  
  

11) Changes to This Policy

We may update this policy from time to time. The “Last updated” date reflects the latest revision. Material changes may be announced on the site or by direct notice. Please review periodically.

12) Contact Us

Wellness Zone
📧 Email: sales@wellnesszonestudio.com
📞 Phone: +1 630-418-9898
📍 Address: 840 75th Street, Willowbrook, IL, United States
Hours: Monday–Friday, 8 AM – 4 PM CST

13) Review, Update, or Delete Your Data

To access, correct, or delete your personal information—or to request a copy—email sales@wellnesszonestudio.com. We will verify and respond in line with applicable laws.

Notes for your website setup (optional to keep or remove)

• Payments: If you use Stripe/PayPal/WooCommerce Payments, link their privacy policies in your checkout/footer.
  
  
• Analytics & cookies: Add links to your Cookie Notice and Google Analytics opt-out if applicable.
  
  

Forms: Point any “privacy request” form to sales@wellnesszonestudio.com or add a simple request form that emails this address.